Frequently Asked Questions

  • We treat all musculoskeletelal and running-related injuries. Back pain, knee pain, hip pain, foot/ankle pain, shoulder pain, neck pain.

  • It’s important to us to be able to provide each patient with the individualized one-on-one care that is not traditionally offered at an outpatient clinic. To achieve this, we are not contracted with any insurance company. I do accept HSA/FSA cards, all major credit cards, check and cash.

  • Yes!

  • Yes. Itemized insurance receipts are available upon request. You may or may not be entitled to reimbursement for treatment fees and itemized receipts are only provided for physical therapy visits.

  • A super-bill is a receipt for your paid services that includes the appropriate codes and information needed for insurance reimbursement. Super-bills are only provided to patients for physical therapy visits.

  • Under the direct access laws of Washington, you can seek care from a physical therapist without a physician prescription

    Under the direct access laws of Georgia, you can seek care from a physical therapist for 8 visits or 21 days, without a physician prescription.

  • Call the customer service number on the back of your insurance card.

    Here are questions to ask:

    • Can I see a physical therapist out-of-network?

    • Do I need pre-authorization for out-of-network physical therapy benefits?

    • Do I need a referral to see a physical therapist?

    • What is my deductible?

    • How much of my deductible is remaining?

    • How do I submit a claim?

  • $195 per individual, 1-hour session

    $1050 for 6 sessions ($175/session)

    $1650 for 10 sessions ($165/session)

    $2325 for 15 sessions ($155/session)

  • We recommend athletic/running attire. If you’re coming from work, you’re more than welcome to change at the gym prior to your session.